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This section includes my thoughts on the article, such as the possibility of carrying out a similar research in this country, and how different the results of this research could be if repeated today. The article's organization could be improved by adding an abstract at the start, even though the whole article is a mere nine pages. The abstract would give potential readers an idea of what the article contains, and might spark further interest in reading it.
The topic of sociolinguistic features in SMS is an interesting one, as Malaysians frequently use SMS and other forms of electronic communication in for many purposes. The main purpose of SMS, emails, and calls remains constant, that is, to communicate. However, another study on the various ways of Asian communication in electronic form would be something to consider.
Since the research mentioned in this article was carried out in 2002 and technology has advanced rapidly in the years after the study, research on this topic today would probably show different results. A study on the Malaysian use of SMS is bound to showcase the characteristic features of Malaysian English and code switching, and how SMS can change the way we express Manglish.
The researcher discusses a few ways in which his research could be improved. In the article's introduction, he mentions that there may be selective filtering as respondents may be reluctant to share embarrassing or private messages. He has a point, as many SMS users, myself included, are bound to have messages that we'd rather keep for a few certain eyes, not for strangers to read.
He also states that the respondents had to read out three of the last sent messages in their phones to an interviewer, which made it difficult to get an accurate transcription. Now, with the advent of email, collecting more accurate samples of SMS messages will be easier as respondents could copy the text of their messages into their emails and send them to an interviewer; should this research be carried out again.
The researcher mentions that abbreviations do not appear very often in the sampled messages. At the time the article was written, SMS messaging was a relatively new system; so most of the widely known acronyms found in a modern SMS wouldn't exist back then. If this research was carried out again in Malaysia today, there might be more instances of abbreviations, especially Manglish-related ones.
Women and teenagers often send more emotional SMS messages. In my opinion, this is because of the social norms in European culture, where men are expected to be stoic compared to women. This expectation is slowly being eroded as men express themselves creatively nowadays.
In the study, users in the 20-24 age group were more likely to capitalize and punctuate their messages. This may be attributed to the fact that these users are usually in tertiary education, and the formalities of university may influence the way they compose their SMS messages. The researcher doesn't really address why young Norwegian adults tend to use relatively formal punctuation, so this is just a guess.
Perhaps the researcher could study the effects of social class and education level on the sociolinguistic features of SMS messages, as many people from various walks of life have at least one cell phone at this time of writing. The article does not make any mention of the general social class of the randomly sampled Norwegians, although a pilot study was carried out on small-town teenagers. To sum up, the sociolinguistic features of SMS messages is a good research topic, although Rich Ling or another researcher could expand on this.